The University of Zambia Quality Assurance Framework forms the basis for the promotion of quality in the University through greater focus on performance, curricula reforms, better human resource management, and schemes to promote high quality research and community service, and technology-assisted monitoring mechanisms. Quality in teaching and learning, research and community service are essential to the institution in its quest to accomplish its aspiration of joining the top universities in Africa and to emerge as a world class university.
The University of Zambia Quality Assurance Framework serves as a guide in linking the many operational and developmental processes in University functions in order for the University to realize its vision and mission statements which are to be a ‘Provider of World Class Services in Higher Education and Knowledge Generation’ and ‘To Provide Relevant Higher Education, through Teaching, Research and Community Service’, respectively.
The Quality Assurance Framework is informed by two pieces of legislation in the Statues of Zambia, namely, the Zambia Qualifications Authority Act No. 13 of 2011 under which the Zambia Qualifications Authority has been established and the Higher Education Act No. 4 of 2013 under which the Higher Education Authority has been established. The establishment of these two statutory bodies is an important milestone in ensuring, among other things, that qualification outcomes remain relevant and nationally consistent and that there is an effective regulatory and quality assurance system for higher education in the country.