The Systems Development (SD) Department designs, develops, implements, and evaluates computer based information systems for the University of Zambia using Information and Communication Technologies (ICTs). These services come in the form of implemented computer based information systems required for both Academic and Administrative Units so as to facilitate the smooth running of their day-to-day operations.
Vision
- To fully automate UNZA processes
- Integrate all the University information systems
- Provide a self-service information hub
- Provide a central information repository (data source)
Mission
Core Purpose
- Design, implement, deploy and maintain quality automated information systems, and evaluate these systems annually
- Respond proactively to our clients’ information needs
- Provide efficient & effective User Support
- Provide Secure databases to ensure data integrity
Core Values
- We expresses values and traditions of service and excellence
- We encourage individual initiative and teamwork
- We are practical, proactive, principle centered and innovative in using technology
Quality Policy
In our pursuit of the University mission and vision, we are committed to actively contribute and participate in ensuring and improving the quality of our services to the satisfaction of our clients (students, lecturers, professional staff and other key stakeholders)
Services
Student Information System (SIS): Continuous maintenance, support and patching of the student information system, an in-house developed web application that manages student’s records, from admissions, studies, results, academic records, session intakes, accommodation, as well as members of staff, like academic and non-academic staff.
E-Learning with Moodle: Helping to administer e-learning through Moodle, a free and open source learning platform/ course management system that CICT has implemented for online learning in various institutes. It is useful for blended learning, distance education, and other various online learning.
Performance Management System (PMS): providing support for the PMS, an in-house developed system used to monitor the performance of the academic and non-academic staff.
Timetabling System: Supporting, developing and maintaining an in-house timetabling software that is extensively supported and has been used by other universities. It can be used in course scheduling and other university timetabling needs.
Asset Management System: Administering and maintaining this in house developed system that manages all the university assets; both intangible and tangible assets, laptops, desktops, land, cars, etc.
Website Design and development, and maintenance: provides development and maintenance services for websites and web applications across the university, like the main UNZA website, DRGS, Unza Gateway, etc.
Procurement Management System: Maintaining an in house developed system to assist the university in all procurement and purchasing of assets.
Consultancy and Project Management System: offering support for the CMS, an in-house system developed to store, maintain, and manage all UNZA projects.
